Terms of service

Terms of Service | North Shore TCG Store

Welcome to North Shore TCG Store.
Access to and use of this website and the products and services available through it (collectively, the “Services”) are subject to the following Terms of Service.
By using this website, you agree to comply with and be bound by these Terms.
We may update these Terms from time to time, so please check this page regularly for any changes.

1. Website Access

We aim to provide consistent access to our website, but we reserve the right to withdraw or amend the Services without notice.
North Shore TCG Store will not be liable if this website is unavailable at any time. We may also restrict access to parts or all of the site without prior notice.

2. Privacy Policy

These Terms incorporate our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you consent to your information being processed in accordance with our Privacy Policy and confirm that the information you provide is accurate.

3. Prohibited Use

You must not misuse this website.
You agree not to:

  • Commit or encourage criminal activity

  • Transmit or distribute malware, viruses, or other harmful code

  • Hack or attempt to gain unauthorized access to the website or its servers

  • Post offensive, obscene, or defamatory content

  • Send unsolicited promotional material (“spam”)

  • Interfere with or disrupt the functionality of the site

North Shore TCG Store is not liable for any loss or damage caused by cyberattacks, viruses, or other harmful material resulting from use of this site or linked websites.

4. Intellectual Property

All intellectual property rights, including software, text, graphics, logos, and trademarks displayed on this website, are owned by North Shore TCG Store or our licensors and are protected under Australian and international copyright laws.

You may view and print content for personal, non-commercial use only.
You may not reproduce, copy, distribute, or use any content for commercial purposes without our written permission.

5. Terms of Sale

When you place an order with North Shore TCG Store, you are entering into a contract governed by the following conditions:

Order Confirmation

All orders are subject to availability and price confirmation. You will receive an order confirmation email once your order has been placed, but the contract is not final until your payment has been approved.

Pricing & Availability

We strive to ensure product details, images, and prices are accurate. However, errors may occur.
If an error is found, we will notify you and give you the option to confirm your order at the correct price or cancel it for a full refund.

We reserve the right to:

  • Cancel any order before delivery for any reason (e.g., supplier issues, system errors, stock shortages, or force majeure events)

  • Modify product prices without notice

  • Correct any inaccuracies on our site at any time

All prices shown are in AUD and include GST. Shipping fees are clearly displayed during checkout.

6. Payment Options

We accept the following secure payment methods:

  • Visa

  • MasterCard

  • PayPal

Payment is processed immediately once your order is placed.
Orders cannot be fulfilled without successful payment authorization.

7. Discount Codes & Promotions

From time to time, we may offer discount codes or promotional offers.
Conditions of use will be clearly stated at the time of issue.
Discount codes cannot be used in conjunction with other offers unless specified.

8. Gift Cards

Gift Cards and E-Gift Cards are available for purchase and can be redeemed online at northshoretcgstore.com.

Gift Card Policy:

  • Valid for 3 years from date of issue

  • Not redeemable for cash

  • Non-transferable and non-refundable

  • Can be partially redeemed; remaining balance must be used before expiry

  • Lost or stolen cards will not be replaced

  • Purchases made with a gift card cannot earn or redeem reward points

E-Gift Cards are delivered via email within 24 hours of purchase.
When combining multiple gift cards or for special use cases, please contact our Customer Care Team for assistance.

9. Disclaimer of Liability

All material on this website is provided “as is,” without any guarantees or warranties.
To the fullest extent permitted by law, North Shore TCG Store and its affiliates are not liable for any direct, indirect, or consequential damages resulting from use of the website or reliance on its content.

This does not affect liability for death or personal injury resulting from negligence or fraudulent misrepresentation.

10. External Links

Our website may contain links to third-party sites. These are provided for your convenience only.
We are not responsible for the content or accuracy of any external websites linked to or from this site.

You may link to our site only if:

  • It is done fairly and legally

  • It does not damage our reputation or imply endorsement

We may revoke linking permission at any time.

11. Indemnity

You agree to indemnify and hold harmless North Shore TCG Store, its employees, agents, and affiliates from any claims, damages, or losses (including legal fees) arising from your breach of these Terms or misuse of the website.

12. Variations & Updates

We reserve the right to modify, suspend, or discontinue any part of our Services or these Terms of Service at any time without prior notice.

13. Complaints & Dispute Resolution

We aim to resolve all customer concerns quickly and fairly.
If you have a complaint or issue, please reach out to our Customer Care Team through our contact page or help widget so we can assist you directly.

14. Governing Law

These Terms of Service are governed by the laws of Victoria, Australia.
Any disputes arising will be handled exclusively in the courts of Victoria.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, that portion shall be severed, and the remaining provisions will continue to apply in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and other legal notices, constitute the entire agreement between you and North Shore TCG Store, superseding any prior agreements.